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Terms & Conditions

Last Updated: March 31, 2026

Terms & Conditions

Last Updated: March 26, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the REBAX platform, including without limitation the website located at https://www.rebax.in, any subdomains, mobile applications, web portals, dashboards, and any related products, software, features, content, tools, or services provided by Rebax Solutions Private Limited (collectively, the “Platform” or “REBAX”).

By accessing, browsing, registering on, subscribing to, or otherwise using REBAX, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms, along with any other policies published on the Platform, including but not limited to the Privacy Policy, Refund Policy, and any other applicable guidelines, notices, or service-specific terms.

If you do not agree to these Terms, you must not access or use the Platform.

1. About REBAX

REBAX is a PropTech SaaS platform built to facilitate digital collaboration between real estate builders, agents, and agencies. REBAX provides software-based workflows and digital tools intended to streamline business processes that are traditionally handled through manual methods such as phone calls, paperwork, spreadsheets, messaging applications, physical meetings, and informal coordination.

REBAX may provide, among other things:

  • Channel partner / builder registration workflows
  • Lead registration and management tools
  • CRM and team management tools
  • Project discovery and property search features
  • Builder dashboards and agency dashboards
  • Notification systems and credit-based communication tools
  • Sponsored placements and promotional visibility tools
  • Analytics, reporting, and market intelligence features

REBAX is solely a technology facilitator and software platform. REBAX is not a real estate broker, property dealer, financial intermediary, legal advisor, escrow agent, commission guarantor, or transaction counterparty, unless explicitly stated otherwise in writing.

2. Eligibility to Use the Platform

To use REBAX, you represent and warrant that:

  1. You are at least 18 years of age and legally competent to enter into binding contracts under applicable law.
  2. You are using the Platform either:
    1. in your personal capacity as an individual real estate professional, or
    2. on behalf of a legally recognized business entity such as an agency, LLP, partnership, private limited company, developer, or builder, and you are duly authorized to bind such entity.
  3. All information provided by you during registration and ongoing use is true, accurate, complete, and up to date.
  4. Your use of the Platform shall not violate any applicable laws, regulations, guidelines, licensing requirements, or professional obligations.

REBAX reserves the right to refuse access, suspend, restrict, or terminate access to any user who fails to meet the eligibility requirements or provides false, misleading, incomplete, or unverifiable information.

3. Scope of These Terms

These Terms apply to all categories of users, including but not limited to:

  • Individual Agents
  • Real Estate Agencies
  • Builders / Developers
  • Team Members / Additional Users / Managers / Sub-users
  • Trial Users
  • Paying Subscribers
  • Advertisers or users purchasing sponsored placements
  • Users purchasing push notification credits
  • Users purchasing analytics or market intelligence services

Where certain provisions apply specifically to a user category, those provisions shall be construed accordingly.

4. User Registration and Account Responsibilities

4.1 Account Creation

To access certain features of REBAX, users may be required to create an account and provide information including, but not limited to:

  • Full name
  • Mobile number
  • Email address
  • Organization name
  • Individual or Business address
  • RERA details or other business credentials, where applicable
  • GST or tax information, where applicable
  • Team / role details, if applicable

4.2 Accuracy of Information

You agree that all registration information and any other information submitted to REBAX shall be accurate, current, and complete. You must promptly update any changes to your information.

4.3 Account Security

You are solely responsible for:

  • Maintaining the confidentiality of your login credentials
  • Restricting unauthorized access to your account
  • All activities undertaken through your account, whether authorized by you or not

You must notify REBAX immediately if you suspect:

  • unauthorized access,
  • credential compromise,
  • suspicious activity, or
  • any other security incident involving your account.

4.4 One Account Per Intended Use

REBAX may impose restrictions on duplicate, fake, deceptive, or unauthorized accounts. REBAX reserves the right to merge, suspend, or remove accounts that appear to violate platform rules or attempt to manipulate the platform ecosystem.

5. Nature of Services and Platform Role

REBAX provides software tools and platform-based workflows only. REBAX does not guarantee:

  • acceptance of channel partner registration,
  • allocation of leads,
  • conversion of leads into site visits or bookings,
  • booking confirmations,
  • commission payments,
  • success of project promotions,
  • business growth,
  • or any minimum outcome from use of the Platform.

All business decisions, negotiations, approvals, commission arrangements, and transactional outcomes remain solely between the relevant users (for example, Builder and Agent / Agency).

6. Permitted Use of the Platform

You may use the Platform only for lawful and legitimate business purposes related to the intended functionality of REBAX.

You agree not to:

  1. Use the Platform for any unlawful, fraudulent, misleading, defamatory, harmful, or abusive purpose.
  2. Upload or transmit content that is false, deceptive, offensive, infringing, or illegal.
  3. Interfere with or disrupt the operation, security, or integrity of the Platform.
  4. Attempt to reverse engineer, copy, scrape, extract, mine, reproduce, or commercially exploit platform data without authorization.
  5. Use automated tools, bots, scripts, or software to access, monitor, or extract platform information.
  6. Misrepresent your identity, authority, qualifications, or business status.
  7. Circumvent role-based restrictions, access controls, payment systems, or subscription limits.
  8. Use lead data, contact data, builder data, project data, or user activity data in a way that violates these Terms or applicable law.

REBAX reserves the right to investigate and act against any conduct that it believes violates these Terms.

6.1 Fake Reviews, False Ratings, and Misleading Feedback

Users shall not post, submit, arrange, encourage, or distribute any fake, fabricated, misleading, manipulative, malicious, or bad-faith reviews, ratings, testimonials, complaints, endorsements, or feedback on or through the Platform.

This includes, without limitation:

  • posting false negative or false positive reviews,
  • creating fake accounts to influence ratings or perception,
  • submitting reviews for events, projects, users, or interactions that did not actually occur,
  • coordinating review manipulation campaigns,
  • threatening another user with negative feedback for leverage,
  • or using reviews or ratings to unlawfully damage the reputation, business, or standing of any Agent, Agency, Builder, or REBAX itself.

Any such conduct shall be treated as a serious violation of these Terms and may constitute unlawful or illegal activity under applicable law.

REBAX reserves the right, at its sole discretion, to:

  • remove or suppress such reviews, ratings, or feedback,
  • investigate the underlying conduct,
  • restrict or suspend related accounts,
  • permanently terminate accounts involved in such conduct,
  • and take legal action or report the matter to appropriate authorities if deemed necessary.

Users acknowledge that fake reviews, fabricated complaints, or malicious feedback intended to harm any Agent, Agency, Builder, or REBAX are strictly prohibited.

7. Channel Partner Registration Terms

This section governs the digital registration of Agents and Agencies with Builders through REBAX.

7.1 Nature of Channel Partner Registration

REBAX enables Agents and Agencies to digitally submit channel partner / partnership requests to Builders through the Platform.

Such requests may include the submission of:

  • name and contact details,
  • agency information,
  • regulatory / registration credentials,
  • supporting documents,
  • and other details required by the Builder or REBAX.

7.2 Builder Discretion

Builders retain full and sole discretion to:

  • approve or reject any Agent / Agency registration request,
  • establish onboarding criteria,
  • request additional information,
  • suspend or revoke an existing relationship,
  • accept based on internal rules or thresholds, where available through the Platform.

REBAX does not guarantee that any Agent or Agency will be approved by any Builder.

7.3 Conditional / Rule-Based Approval

REBAX may provide Builders with software tools to configure rule-based decision logic, including but not limited to:

  • auto-acceptance based on prior sales performance on the Platform,
  • auto-rejection based on prior revocations or other performance indicators,
  • or similar builder-defined rules.

Such rules are configured by the Builder. REBAX does not independently verify the fairness, legality, or commercial reasonableness of such rules beyond making them technically available.

7.4 Non-Exclusivity

Unless otherwise agreed separately and explicitly between the parties, channel partner relationships created through REBAX are presumed to be non-exclusive.

7.5 Revocation

Builders may revoke, suspend, or restrict an Agent’s or Agency’s access to their projects or partnership status at their discretion, subject to their own policies and applicable law. Similarly Agents and Agencies may revoke, suspend or restrict a Builder/Developer to access them or partnership status at their discretion, subjected to their own policies and applicable law.

7.6 No Employment or Agency Creation by REBAX

Channel partner registration through REBAX does not create:

  • any employment relationship,
  • legal partnership with REBAX,
  • agency by law between REBAX and users,
  • or fiduciary duty on the part of REBAX.

8. Lead Registration Terms

This section governs the registration of leads by Agents / Agencies with Builders on the REBAX platform.

8.1 Lead Submission

Agents and Agencies may submit prospective customer leads to Builders via the Platform in accordance with the Platform’s workflows.

Lead submission may include customer details such as:

  • name,
  • contact number,
  • email address,
  • project interest,
  • location,
  • and other relevant information.

8.2 Lead Visibility and Data Masking

To protect data and reduce misuse, REBAX may use masking logic and controlled visibility mechanisms. The exact level of visibility may vary depending on the product flow or policy.

Builders may receive partially visible information for verification purposes.

8.3 Lead Verification

Builders may manually verify or review leads against:

  • their internal databases,
  • prior inquiries,
  • previously registered leads,
  • CRM records,
  • or any other lawful source of business records available to them.

Builders may accept or reject leads through the Platform. Where applicable, the Platform may require Builders to provide a reason for rejection.

8.4 Lead Validity

Any lead registered by an Agent or Agency to a Builder through REBAX shall remain valid for a maximum period of 90 (ninety) days from the date and time of registration on the Platform (“Validity Period”).

8.5 Lead Status During Validity

During the Validity Period, and subject to Builder acceptance, the lead shall be treated as being associated with the registering Agent or Agency for the purpose of platform tracking.

8.6 Booking Within Validity

If a lead registered through the Platform is converted into a confirmed booking within the 90-day Validity Period, the Builder shall be responsible for paying the applicable commission to the Agent / Agency in accordance with:

  • the commission agreed between the parties,
  • applicable builder policy,
  • and/or the terms reflected on the Platform, where applicable.

8.7 Booking After Validity

If the lead converts into a booking after the expiry of the 90-day Validity Period, then:

  • the decision to pay commission shall rest solely with the Builder,
  • the Agent / Agency shall not have an automatic or exclusive entitlement through REBAX,
  • and REBAX shall not be liable to enforce such payment.

8.8 Lead Ownership After Expiry

Upon expiry of the 90-day Validity Period, the lead may be treated as belonging to the Builder as well, and the Agent / Agency’s exclusive claim, if any, shall lapse for purposes of platform tracking.

8.9 No Commission Guarantee by REBAX

REBAX does not:

  • guarantee commission payments,
  • participate in commission settlements,
  • hold commission funds,
  • or adjudicate disputes as a court, arbitrator, or escrow service.

REBAX only provides the digital workflow and record trail.

8.10 Off-Platform Conduct

If the parties transact, negotiate, or settle matters outside the Platform, REBAX shall not be responsible for any dispute arising therefrom.

9. Platform Calling & Communication Terms

9.1 Platform Calling Feature

REBAX may provide an in-app or app-to-app calling feature enabling Agents and Agencies to contact Builders or their representatives without direct access to personal phone numbers.

9.2 Controlled Access Model

  • Builders may have visibility of Agent/Agency contact details
  • Agents/Agencies may contact Builders through platform-controlled calling

9.3 No Call Recording

REBAX does not record voice calls made through the platform.

9.4 Call Logs Tracking

REBAX may track limited call metadata including:

  • call initiation
  • call duration
  • call status

This is used strictly for:

  • system functionality
  • dispute reference (if required)
  • performance insights

9.5 User Responsibility

Users are solely responsible for:

  • communication content
  • commitments made during calls
  • compliance with applicable laws

REBAX is not liable for any agreements, representations, or disputes arising from such calls.

10. CRM, Additional Users, and Internal Team Access

10.1 Access to CRM Features

REBAX may provide CRM and workflow features to Agents, Agencies, and Builders based on their subscription plan.

10.2 Additional Users

Agencies and Builders may purchase additional user accounts for internal staff members. Such users may include, without limitation:

  • City/agency managers,
  • managers,
  • sub-users.

10.3 Account Hierarchy and Permissions

The primary account holder is responsible for:

  • assigning users,
  • controlling permissions,
  • monitoring usage,
  • and ensuring compliance by all linked users.

10.4 Responsibility for Team Actions

Any act or omission by an additional user under an Agency or Builder account shall be deemed an act or omission of the corresponding primary account holder.

11. Push Notification Credits and Project Communications

11.1 Credit-Based System

REBAX may provide Builders with a push notification system under which one (1) notification delivered or attempted to a single recipient may consume one (1) credit, unless otherwise specified.

11.2 Purchase of Credits

Push notification credits:

  • may be purchased through the Platform,
  • are non-refundable except where required by law or expressly approved,
  • are non-transferable,
  • and may not be redeemed for cash.

11.3 Use of Credits

Credits may be used by Builders for lawful promotional or informational messaging, including but not limited to:

  • project announcements,
  • launch notices,
  • pre-launch campaigns,
  • offer updates,
  • inventory changes,
  • or project-related visibility efforts.

11.4 Content Responsibility

Builders are solely responsible for all content sent through push notifications. Builders shall not use push notifications for:

  • spam,
  • harassment,
  • misleading or false claims,
  • unlawful promotions,
  • or any content that violates applicable law or these Terms.

11.5 No Guaranteed Delivery or Engagement

REBAX does not guarantee:

  • that all notifications will be delivered,
  • that users will view them,
  • or that such notifications will lead to engagement, registrations, leads, or bookings.

11.6 Suspension of Notification Rights

REBAX reserves the right to suspend, restrict, or terminate push notification usage where misuse, spam, excessive messaging, or policy violations are detected.

12. Sponsored Listings, Paid Visibility, and Promotional Features

12.1 Sponsored Placements

REBAX may offer paid advertising, promotional visibility, or sponsored placements to Builders, Developers or other eligible users.

12.2 Positioning

Sponsored content may appear in designated areas of the Platform, including but not limited to:

  • top search positions,
  • featured sections,
  • promotional banners,
  • highlighted placements,
  • or other marked promotional zones.

12.3 Labelling

REBAX may label or identify such listings as “Sponsored,” “Featured,” or by similar designations.

12.4 No Guaranteed Outcome

Purchase of sponsored visibility does not guarantee:

  • channel partner registrations,
  • lead registrations,
  • site visits,
  • bookings,
  • or any minimum return on investment.

13. Market Intelligence, Analytics, and Reports

13.1 Nature of Insights

REBAX may provide analytics, visual reports, usage trends, market intelligence, or statistical summaries based on aggregated platform activity and available data.

13.2 Informational Use Only

Such reports are for informational and business reference purposes only and should not be treated as legal, financial, valuation, or investment advice.

13.3 No Warranty on Insights

REBAX does not warrant that any market insight, report, graph, or trend will lead to a specific business result or decision outcome.

14. Payments, Billing, Renewals, and Taxes

14.1 Payment Obligation

Users agree to pay all fees applicable to their selected plan, add-ons, credits, advertisements, analytics subscriptions, and other services purchased through the Platform.

14.2 Pricing

All prices listed on the Platform are subject to change. Unless expressly stated otherwise, prices may be exclusive of applicable taxes such as GST.

14.3 Auto-Renewal

Where applicable, subscriptions may renew automatically unless cancelled before the next billing cycle. Specific renewal behavior may depend on the purchase channel.

14.4 Refunds

Refunds, where applicable, shall be governed by the separate Refund Policy published on the Platform.

14.5 Third-Party Billing Platforms

Where subscriptions or purchases are made via third-party app stores or payment processors, the relevant third-party platform rules may also apply.

Bank Information & Commission Invoice Support

15.1 Purpose of Bank Information Collection

REBAX may provide an optional feature allowing Agents and Agencies to submit their banking details, including:

  • Bank Name
  • Account Holder Name
  • Account Number
  • IFSC Code
  • Bank Branch

This information is collected solely for the purpose of:

  • Assisting in the generation of commission invoices
  • Facilitating structured documentation between Agent/Agency and Builder
  • Enabling refunds, where applicable under the Refund Policy

15.2 Optional Nature of Submission

Providing bank account information on REBAX is completely optional.

  • Users are not obligated to submit such information
  • Users may choose alternative methods for invoicing or payments outside the platform

15.3 Limited Use of Banking Information

REBAX shall:

  • Use the banking information only for the purposes stated above
  • Not use such information for any unrelated activity
  • Not sell, rent, or commercially exploit such data

15.4 No Sharing with Third Parties

REBAX shall not share user banking information with any third party except:

  • when explicitly required by law
  • or when necessary to process a refund through authorized payment systems

15.5 Data Security Measures

REBAX implements reasonable safeguards to protect banking information. However, users acknowledge that:

  • no system is completely secure
  • digital storage carries inherent risks

15.6 Liability Limitation (Banking Data)

REBAX shall not be liable for:

  • unauthorized access due to user negligence
  • breaches caused by external cyber attacks
  • compromise of data beyond reasonable control

Users are advised to exercise caution when sharing sensitive information.

16. Data Protection, Security, Hacking, and Breach Handling

This section is especially important and is intentionally detailed.

16.1 Reasonable Security Measures

REBAX shall implement commercially reasonable administrative, technical, and organizational safeguards intended to protect platform data and user information from unauthorized access, misuse, alteration, loss, or destruction.

However, you acknowledge that:

  • no digital platform is fully immune from cyber risks,
  • no method of transmission over the internet is completely secure,
  • and no storage system can be guaranteed to be entirely free from vulnerabilities.

16.2 User Security Obligations

Users are responsible for:

  • choosing strong passwords,
  • maintaining credential confidentiality,
  • preventing unauthorized access to devices,
  • logging out where appropriate,
  • and promptly reporting suspicious activity.

REBAX shall not be liable for losses caused by user negligence, credential sharing, insecure device use, or failure to take basic security precautions.

16.3 Unauthorized Access

If REBAX becomes aware of actual or suspected:

  • hacking attempts,
  • unauthorized account access,
  • credential compromise,
  • malware activity,
  • or security incidents affecting the Platform,

REBAX may, at its discretion and without prior notice where necessary:

  • suspend affected accounts,
  • reset passwords,
  • restrict access,
  • disable features,
  • remove content,
  • or take any protective measure deemed appropriate.

16.4 Data Breach Response

In the event of a confirmed or reasonably suspected data breach affecting the Platform, REBAX may undertake measures including:

  • investigation of the incident,
  • containment and mitigation,
  • system hardening or temporary shutdowns,
  • notifying relevant users where appropriate and reasonably practicable,
  • cooperating with legal or technical authorities where required by law.

16.5 No Absolute Guarantee

REBAX does not guarantee that:

  • the Platform will never be hacked,
  • data will never be exposed by sophisticated cyber attacks,
  • or services will remain uninterrupted during security incidents.

16.6 Limitation of Liability in Security Incidents

To the maximum extent permitted by law, REBAX shall not be liable for losses arising from:

  • cyber attacks by third parties,
  • hacking attempts beyond REBAX’s reasonable control,
  • user credential theft caused by user negligence,
  • third-party system vulnerabilities,
  • internet outages,
  • device-level malware or compromise,
  • or indirect losses caused by breach response measures.

16.7 User Cooperation

Users agree to cooperate with REBAX in good faith during any investigation into suspicious activity, unauthorized access, data misuse, or security incidents.

17. Data Usage, Confidentiality, and Misuse Restrictions

17.1 Controlled Use of Platform Data

Any data visible through the Platform, including:

  • lead data,
  • builder data,
  • agency data,
  • project information,
  • search trends,
  • contact data,
  • usage insights,
  • and performance data

shall only be used for lawful and authorized purposes related to Platform use.

17.2 Prohibited Conduct

You shall not:

  • copy platform data in bulk,
  • scrape or export sensitive information without authorization,
  • resell or redistribute platform information,
  • use lead or user data outside authorized flows,
  • or exploit platform data to harm other users or REBAX.

17.3 Consequences

Data misuse may result in:

  • immediate suspension or termination,
  • withholding of access,
  • legal notice,
  • claims for damages,
  • and/or reporting to competent authorities.

Analytical Data & Market Intelligence Usage

18.1 Data Collection for Analytics

REBAX may collect and analyze platform usage data including:

  • search behavior
  • property preferences
  • interaction patterns
  • lead activity
  • geographic trends

18.2 Purpose of Usage

Such data is used for:

  • improving platform functionality
  • enhancing user experience
  • generating aggregated market insights
  • developing analytics reports

18.3 Anonymization

Where applicable, REBAX may process data in an aggregated and anonymized manner so that individual users are not identifiable.

18.4 No Personal Data Sale

REBAX does not sell personal user data to third parties.

19. Remote Access & Support Assistance

19.1 Consent-Based Access

REBAX may provide remote assistance to users only upon explicit consent, which includes:

  • OTP verification sent to the user’s registered mobile number
  • user voluntarily sharing the OTP with REBAX support team

19.2 Limited Use Case

Remote access is used only in rare cases such as:

  • troubleshooting
  • onboarding assistance
  • technical issue resolution

19.3 User Control

  • Users may terminate the session at any time
  • No access is possible without user consent

19.4 Activity Logging

All actions performed during remote sessions are:

  • tracked
  • logged
  • auditable

for security and transparency.

19.5 Limitation of Liability

REBAX shall not be liable for:

  • unintended outcomes during assisted operations
  • actions performed based on user instructions

20. Data Sharing Restrictions

20.1 No Unauthorized Sharing

REBAX shall not:

  • sell
  • rent
  • trade
  • or share

user data, leads, or business information with any third party for commercial purposes.

20.2 Limited Exceptions

Data may only be shared:

  • if required by law
  • to comply with legal obligations
  • to protect platform integrity
  • or with user consent

20.3 Lead Protection

All lead data remains protected within the platform and shall not be disclosed externally without authorization.

21. Intellectual Property Rights

All rights, title, and interest in and to the Platform, including but not limited to:

  • software,
  • workflows,
  • source code,
  • features,
  • design,
  • databases,
  • content,
  • logos,
  • trademarks,
  • analytics models,
  • interfaces,
  • and all associated intellectual property,

are owned by or licensed to REBAX and remain the exclusive property of REBAX and/or its licensors.

You are granted only a limited, revocable, non-exclusive, non-transferable right to use the Platform in accordance with these Terms.

You shall not:

  • copy, reverse engineer, reproduce, distribute, modify, create derivative works from, or commercially exploit any part of the Platform without prior written consent.

22. Disclaimers

The Platform is provided on an “as is” and “as available” basis.

REBAX disclaims all warranties, express or implied, including without limitation:

  • merchantability,
  • fitness for a particular purpose,
  • availability,
  • non-infringement,
  • uninterrupted service,
  • or error-free operation.

REBAX does not guarantee that the Platform will always function without delay, defect, interruption, or technical limitation.

23. Limitation of Liability

To the fullest extent permitted by applicable law, REBAX, its directors, officers, employees, affiliates, licensors, agents, or service providers shall not be liable for any:

  • indirect, incidental, special, consequential, punitive, or exemplary damages,
  • loss of profits, business, revenue, data, goodwill, opportunities, or anticipated savings,
  • transaction disputes between users,
  • commission disputes,
  • real estate transaction outcomes,
  • marketing performance shortfalls,
  • notification failures,
  • or damages arising from platform suspension, breach response, or misuse by other users.

In any event, REBAX’s aggregate liability arising out of or related to your use of the Platform shall not exceed the total amount paid by you to REBAX during the three (3) months immediately preceding the event giving rise to the claim.

24. Suspension and Termination

REBAX may suspend, restrict, or terminate any account, service, or access without prior notice where REBAX reasonably believes that:

  • these Terms have been violated,
  • fraud or misrepresentation has occurred,
  • data misuse has taken place,
  • security risks exist,
  • payment obligations remain unpaid,
  • or continued access may harm REBAX, other users, or the integrity of the Platform.

Termination shall not affect accrued rights, liabilities, or payment obligations.

24.1 Account Restriction, Blocking, or Deletion Based on Complaints

REBAX reserves the right, at its sole discretion, to block, restrict, suspend, deactivate, or permanently delete any account based on complaints, reports, or grievances received from users of the Platform, including but not limited to Agents, Agencies, and Builders.

Such action may be taken where REBAX reasonably believes that the reported account may have engaged in conduct including, but not limited to:

  • fraud, misrepresentation, or deceptive conduct,
  • fake or misleading lead submissions,
  • fake reviews, malicious complaints, or reputation manipulation,
  • misuse of client, project, or user data,
  • harassment, abuse, or inappropriate communication,
  • spam, excessive promotional misuse, or policy violations,
  • repeated user complaints indicating harmful, suspicious, or unethical conduct,
  • or any activity that may harm the integrity, safety, trust, or functionality of the Platform.

REBAX may take such action:

  • with or without prior notice,
  • on a temporary or permanent basis,
  • during investigation of complaints,
  • or as a final enforcement measure following review.

REBAX shall not be obligated to disclose the full details of complaints, internal review processes, evidence, or moderation decisions to the affected user, except where required by law.

Users acknowledge and agree that REBAX has the right to protect the Platform ecosystem and may take precautionary action in response to credible complaints or repeated user concerns.

25. Indemnity

You agree to indemnify, defend, and hold harmless REBAX, its affiliates, directors, officers, employees, and agents from and against any claims, losses, liabilities, costs, damages, and expenses (including reasonable legal fees) arising out of or related to:

  • your use of the Platform,
  • your content or submissions,
  • your violation of these Terms,
  • your disputes with other users,
  • your misuse of data,
  • or your violation of any law or third-party rights.

26. Changes to the Terms

REBAX reserves the right to modify, amend, or replace these Terms at any time. Updated Terms shall be posted on the Platform with the revised “Last Updated” date.

Your continued use of the Platform after such updates constitutes acceptance of the revised Terms.

27. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or the Platform shall be subject to the exclusive jurisdiction of the competent courts located in Telangana, India, unless otherwise required by applicable law.

28. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

29. Entire Agreement

These Terms, together with the Privacy Policy, Refund Policy, and any other applicable platform policies, constitute the entire agreement between you and REBAX regarding use of the Platform and supersede any prior understandings or communications on that subject.

30. Contact Us

If you have any questions, concerns, legal notices, or support requests regarding these Terms, you may contact:

Rebax Solutions Private Limited
Email: Info@rebax.in
Phone: +91 9090 223242
Address: Telangana – 500049, India

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