Last Updated: March 31, 2026
Last Updated: March 26, 2026
These Terms & Conditions (“Terms”) govern your access to and use of the REBAX platform, including without limitation the website located at https://www.rebax.in, any subdomains, mobile applications, web portals, dashboards, and any related products, software, features, content, tools, or services provided by Rebax Solutions Private Limited (collectively, the “Platform” or “REBAX”).
By accessing, browsing, registering on, subscribing to, or otherwise using REBAX, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms, along with any other policies published on the Platform, including but not limited to the Privacy Policy, Refund Policy, and any other applicable guidelines, notices, or service-specific terms.
If you do not agree to these Terms, you must not access or use the Platform.
REBAX is a PropTech SaaS platform built to facilitate digital collaboration between real estate builders, agents, and agencies. REBAX provides software-based workflows and digital tools intended to streamline business processes that are traditionally handled through manual methods such as phone calls, paperwork, spreadsheets, messaging applications, physical meetings, and informal coordination.
REBAX may provide, among other things:
REBAX is solely a technology facilitator and software platform. REBAX is not a real estate broker, property dealer, financial intermediary, legal advisor, escrow agent, commission guarantor, or transaction counterparty, unless explicitly stated otherwise in writing.
To use REBAX, you represent and warrant that:
REBAX reserves the right to refuse access, suspend, restrict, or terminate access to any user who fails to meet the eligibility requirements or provides false, misleading, incomplete, or unverifiable information.
These Terms apply to all categories of users, including but not limited to:
Where certain provisions apply specifically to a user category, those provisions shall be construed accordingly.
To access certain features of REBAX, users may be required to create an account and provide information including, but not limited to:
You agree that all registration information and any other information submitted to REBAX shall be accurate, current, and complete. You must promptly update any changes to your information.
You are solely responsible for:
You must notify REBAX immediately if you suspect:
REBAX may impose restrictions on duplicate, fake, deceptive, or unauthorized accounts. REBAX reserves the right to merge, suspend, or remove accounts that appear to violate platform rules or attempt to manipulate the platform ecosystem.
REBAX provides software tools and platform-based workflows only. REBAX does not guarantee:
All business decisions, negotiations, approvals, commission arrangements, and transactional outcomes remain solely between the relevant users (for example, Builder and Agent / Agency).
You may use the Platform only for lawful and legitimate business purposes related to the intended functionality of REBAX.
You agree not to:
REBAX reserves the right to investigate and act against any conduct that it believes violates these Terms.
Users shall not post, submit, arrange, encourage, or distribute any fake, fabricated, misleading, manipulative, malicious, or bad-faith reviews, ratings, testimonials, complaints, endorsements, or feedback on or through the Platform.
This includes, without limitation:
Any such conduct shall be treated as a serious violation of these Terms and may constitute unlawful or illegal activity under applicable law.
REBAX reserves the right, at its sole discretion, to:
Users acknowledge that fake reviews, fabricated complaints, or malicious feedback intended to harm any Agent, Agency, Builder, or REBAX are strictly prohibited.
This section governs the digital registration of Agents and Agencies with Builders through REBAX.
REBAX enables Agents and Agencies to digitally submit channel partner / partnership requests to Builders through the Platform.
Such requests may include the submission of:
Builders retain full and sole discretion to:
REBAX does not guarantee that any Agent or Agency will be approved by any Builder.
REBAX may provide Builders with software tools to configure rule-based decision logic, including but not limited to:
Such rules are configured by the Builder. REBAX does not independently verify the fairness, legality, or commercial reasonableness of such rules beyond making them technically available.
Unless otherwise agreed separately and explicitly between the parties, channel partner relationships created through REBAX are presumed to be non-exclusive.
Builders may revoke, suspend, or restrict an Agent’s or Agency’s access to their projects or partnership status at their discretion, subject to their own policies and applicable law. Similarly Agents and Agencies may revoke, suspend or restrict a Builder/Developer to access them or partnership status at their discretion, subjected to their own policies and applicable law.
Channel partner registration through REBAX does not create:
This section governs the registration of leads by Agents / Agencies with Builders on the REBAX platform.
Agents and Agencies may submit prospective customer leads to Builders via the Platform in accordance with the Platform’s workflows.
Lead submission may include customer details such as:
To protect data and reduce misuse, REBAX may use masking logic and controlled visibility mechanisms. The exact level of visibility may vary depending on the product flow or policy.
Builders may receive partially visible information for verification purposes.
Builders may manually verify or review leads against:
Builders may accept or reject leads through the Platform. Where applicable, the Platform may require Builders to provide a reason for rejection.
Any lead registered by an Agent or Agency to a Builder through REBAX shall remain valid for a maximum period of 90 (ninety) days from the date and time of registration on the Platform (“Validity Period”).
During the Validity Period, and subject to Builder acceptance, the lead shall be treated as being associated with the registering Agent or Agency for the purpose of platform tracking.
If a lead registered through the Platform is converted into a confirmed booking within the 90-day Validity Period, the Builder shall be responsible for paying the applicable commission to the Agent / Agency in accordance with:
If the lead converts into a booking after the expiry of the 90-day Validity Period, then:
Upon expiry of the 90-day Validity Period, the lead may be treated as belonging to the Builder as well, and the Agent / Agency’s exclusive claim, if any, shall lapse for purposes of platform tracking.
REBAX does not:
REBAX only provides the digital workflow and record trail.
If the parties transact, negotiate, or settle matters outside the Platform, REBAX shall not be responsible for any dispute arising therefrom.
REBAX may provide an in-app or app-to-app calling feature enabling Agents and Agencies to contact Builders or their representatives without direct access to personal phone numbers.
REBAX does not record voice calls made through the platform.
REBAX may track limited call metadata including:
This is used strictly for:
Users are solely responsible for:
REBAX is not liable for any agreements, representations, or disputes arising from such calls.
REBAX may provide CRM and workflow features to Agents, Agencies, and Builders based on their subscription plan.
Agencies and Builders may purchase additional user accounts for internal staff members. Such users may include, without limitation:
The primary account holder is responsible for:
Any act or omission by an additional user under an Agency or Builder account shall be deemed an act or omission of the corresponding primary account holder.
REBAX may provide Builders with a push notification system under which one (1) notification delivered or attempted to a single recipient may consume one (1) credit, unless otherwise specified.
Push notification credits:
Credits may be used by Builders for lawful promotional or informational messaging, including but not limited to:
Builders are solely responsible for all content sent through push notifications. Builders shall not use push notifications for:
REBAX does not guarantee:
REBAX reserves the right to suspend, restrict, or terminate push notification usage where misuse, spam, excessive messaging, or policy violations are detected.
REBAX may offer paid advertising, promotional visibility, or sponsored placements to Builders, Developers or other eligible users.
Sponsored content may appear in designated areas of the Platform, including but not limited to:
REBAX may label or identify such listings as “Sponsored,” “Featured,” or by similar designations.
Purchase of sponsored visibility does not guarantee:
REBAX may provide analytics, visual reports, usage trends, market intelligence, or statistical summaries based on aggregated platform activity and available data.
Such reports are for informational and business reference purposes only and should not be treated as legal, financial, valuation, or investment advice.
REBAX does not warrant that any market insight, report, graph, or trend will lead to a specific business result or decision outcome.
Users agree to pay all fees applicable to their selected plan, add-ons, credits, advertisements, analytics subscriptions, and other services purchased through the Platform.
All prices listed on the Platform are subject to change. Unless expressly stated otherwise, prices may be exclusive of applicable taxes such as GST.
Where applicable, subscriptions may renew automatically unless cancelled before the next billing cycle. Specific renewal behavior may depend on the purchase channel.
Refunds, where applicable, shall be governed by the separate Refund Policy published on the Platform.
Where subscriptions or purchases are made via third-party app stores or payment processors, the relevant third-party platform rules may also apply.
REBAX may provide an optional feature allowing Agents and Agencies to submit their banking details, including:
This information is collected solely for the purpose of:
Providing bank account information on REBAX is completely optional.
REBAX shall:
REBAX shall not share user banking information with any third party except:
REBAX implements reasonable safeguards to protect banking information. However, users acknowledge that:
REBAX shall not be liable for:
Users are advised to exercise caution when sharing sensitive information.
This section is especially important and is intentionally detailed.
REBAX shall implement commercially reasonable administrative, technical, and organizational safeguards intended to protect platform data and user information from unauthorized access, misuse, alteration, loss, or destruction.
However, you acknowledge that:
Users are responsible for:
REBAX shall not be liable for losses caused by user negligence, credential sharing, insecure device use, or failure to take basic security precautions.
If REBAX becomes aware of actual or suspected:
REBAX may, at its discretion and without prior notice where necessary:
In the event of a confirmed or reasonably suspected data breach affecting the Platform, REBAX may undertake measures including:
REBAX does not guarantee that:
To the maximum extent permitted by law, REBAX shall not be liable for losses arising from:
Users agree to cooperate with REBAX in good faith during any investigation into suspicious activity, unauthorized access, data misuse, or security incidents.
Any data visible through the Platform, including:
shall only be used for lawful and authorized purposes related to Platform use.
You shall not:
Data misuse may result in:
REBAX may collect and analyze platform usage data including:
Such data is used for:
Where applicable, REBAX may process data in an aggregated and anonymized manner so that individual users are not identifiable.
REBAX does not sell personal user data to third parties.
REBAX may provide remote assistance to users only upon explicit consent, which includes:
Remote access is used only in rare cases such as:
All actions performed during remote sessions are:
for security and transparency.
REBAX shall not be liable for:
REBAX shall not:
user data, leads, or business information with any third party for commercial purposes.
Data may only be shared:
All lead data remains protected within the platform and shall not be disclosed externally without authorization.
All rights, title, and interest in and to the Platform, including but not limited to:
are owned by or licensed to REBAX and remain the exclusive property of REBAX and/or its licensors.
You are granted only a limited, revocable, non-exclusive, non-transferable right to use the Platform in accordance with these Terms.
You shall not:
The Platform is provided on an “as is” and “as available” basis.
REBAX disclaims all warranties, express or implied, including without limitation:
REBAX does not guarantee that the Platform will always function without delay, defect, interruption, or technical limitation.
To the fullest extent permitted by applicable law, REBAX, its directors, officers, employees, affiliates, licensors, agents, or service providers shall not be liable for any:
In any event, REBAX’s aggregate liability arising out of or related to your use of the Platform shall not exceed the total amount paid by you to REBAX during the three (3) months immediately preceding the event giving rise to the claim.
REBAX may suspend, restrict, or terminate any account, service, or access without prior notice where REBAX reasonably believes that:
Termination shall not affect accrued rights, liabilities, or payment obligations.
REBAX reserves the right, at its sole discretion, to block, restrict, suspend, deactivate, or permanently delete any account based on complaints, reports, or grievances received from users of the Platform, including but not limited to Agents, Agencies, and Builders.
Such action may be taken where REBAX reasonably believes that the reported account may have engaged in conduct including, but not limited to:
REBAX may take such action:
REBAX shall not be obligated to disclose the full details of complaints, internal review processes, evidence, or moderation decisions to the affected user, except where required by law.
Users acknowledge and agree that REBAX has the right to protect the Platform ecosystem and may take precautionary action in response to credible complaints or repeated user concerns.
You agree to indemnify, defend, and hold harmless REBAX, its affiliates, directors, officers, employees, and agents from and against any claims, losses, liabilities, costs, damages, and expenses (including reasonable legal fees) arising out of or related to:
REBAX reserves the right to modify, amend, or replace these Terms at any time. Updated Terms shall be posted on the Platform with the revised “Last Updated” date.
Your continued use of the Platform after such updates constitutes acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or relating to these Terms or the Platform shall be subject to the exclusive jurisdiction of the competent courts located in Telangana, India, unless otherwise required by applicable law.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms, together with the Privacy Policy, Refund Policy, and any other applicable platform policies, constitute the entire agreement between you and REBAX regarding use of the Platform and supersede any prior understandings or communications on that subject.
If you have any questions, concerns, legal notices, or support requests regarding these Terms, you may contact:
Rebax Solutions Private Limited
Email: Info@rebax.in
Phone: +91 9090 223242
Address: Telangana – 500049, India